Please read the following information carefully, in order to avoid unnecessary losses and delays.

We have 3 e-mail address, which are novelty@ourfakes.comtracking@oufakes.com and  order@ourfakes.com .

If you place an order via our website, we will send information about your orders and payment automatically using novelty@ourfakes.com.

If you place an order via our website and contact us, we will reply using the e-mail order@ourfakes.com, which does not reply automatically. Because it is easily to be regarded by the system as spam, be sure to check your spam folder.

You will receive a tracking number after your payment from tracking@ourfakes.com. Please contact us using one of the other two email addresses if you didn't receive this tracking number 3 days after your payment. Be sure to constantly check your spam email, since many emails send our notices straight to spam. Please read our email addresses carefully, any addresses with extra letters or symbols are liars looking to scam you!

Thanks for your trust!